Please use this identifier to cite or link to this item: http://hdl.handle.net/11400/2870
Title: A simulation model for measuring customer satisfaction through employee satsifaction
Authors: Ζωντήρος, Δημήτρης
Κωνσταντόπουλος, Νικόλαος
Τομάρας, Πέτρος
Item type: Conference publication
Conference Item Type: Full Paper
Keywords: simulation models;Customer satisfaction;Business and management;Μοντέλα προσομοίωσης;Διοίκηση Επιχειρήσεων
Subjects: Social sciences and management
Customer satisfaction
Διοίκηση επιχειρήσεων
Επαγγελματική ικανοποίηση
Issue Date: 16-Dec-2014
Publisher: Σίμος, Θεόδωρος Ε.
Μαρούλης, Γεώργιος
Language: English
Citation: Zondiros, D., Konstantopoulos, N. and Tomaras, P. (2008) A simulation model for measuring customer satisfaction through employee satsifaction. In International Conference on Computational Methods in Science and Engineering. Corfu, 25th to 30th September 2007. Athens: TEI of Athens. pp. 1086-1088.
Conference: International Conference on Computational Methods in Science and Engineering
Access scheme: Embargo
License: Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ηνωμένες Πολιτείες
URI: http://hdl.handle.net/11400/2870
Appears in Collections:Εκπαιδευτικό υλικό

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