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Title: The impact of emotional intelligence on job outcomes and turnover intention in health care
Authors: Τριβέλλας, Παναγιώτης
Γερογιάννης, Βασίλης
Σβάρνα, Σοφία
Contributors: Γιαννακόπουλος, Γεώργιος Α. (συντ.)
Σακκάς, Δαμιανός Π. (συντ.)
Item type: Conference publication
Conference Item Type: Full Paper
Keywords: Emotional intelligence;Health care;Job satisfaction;Organizational commitment;Συναισθηματική νοημοσύνη;Φροντίδα υγείας;Εργασιακή ικανοποίηση;Οργανωτική δέσμευση;Turnover intention
Subjects: Public health
Δημόσια υγεία
Issue Date: 29-Apr-2015
Date of availability: 29-Apr-2015
Abstract: Nursing turnover threatens the performance of health care organizations. This paper examines the influence of Emotional Intelligence (EI), on job outcomes (Job Satisfaction (JS) and Organizational Commitment (OC)) on Turnover Intention (TI) of nursing staff working in the health care sector. Although in the relevant literature several studies have examined the direct relationships between any two of these factors, there is lack of an approach which investigates the combined relationships among all these factors. This paper presents a field survey conducted in five private health care organizations which operate in the city of Larisa, Greece. The statistical analysis based on 145 valid questionnaires, confirmed strong association among EI and TI as well as significant relationship between JS and TI. In contrast with the results of other scholars, OC has not been found to be associated with TI.
Language: English
Citation: Trivellas, P., Gerogiannis, V. and Svarna, S. (2011).The impact of emotional intelligence on job outcomes and turnover intention in health care. International Conference on Integrated Information (IC-ININFO 2011), Kos Island, Greece, 29 September - 3 Octomber 2011. pp. 356-359. Available from:
Conference: International Conference on Integrated Information (IC-ININFO 2011)
Access scheme: Publicly accessible
License: Αναφορά Δημιουργού-Μη Εμπορική Χρήση-Όχι Παράγωγα Έργα 3.0 Ηνωμένες Πολιτείες
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